I have ran across this situation more than a couple of times recently. First it was my hosting provider, than the new web application I tried today (called Fuser). When signing up, they let you pick your password and I use a totally random password each time somewhere around 16-20 characters. So it happens that the applications above, cut my password to their allowed length but do not let me know they are doing so. Nowhere does it say that the password should be 10 or 15 characters. So end up with a newly created account that I cannot log into only to find out (after I go through the "forgot password" procedure) that my password was chopped. That is annoying and enough to turn me off using the application. Common sense, where are you?